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How long till I receive my order?
The time it takes to receive your order depends on a few factors, including the production time, shipping method, and your location. Here's a breakdown to help you understand the process:
Processing Time
Production: Once you place your order, it will be processed within 2 to 5 business days. The exact time depends on the specific item you've ordered, as some products require more time to produce. We will notify you via email if there are any delays in production.
Shipping Time
Domestic Shipping (United States): After your order is processed, it will be shipped via USPS or UPS, depending on the size and weight of the item. Once shipped, you can typically expect to receive your order within 3-7 business days, depending on your location.
International Shipping: For orders shipping to Canada, you can expect delivery within 7-14 business days after your order has been processed. For other international destinations, delivery may take 10-21 business days, depending on customs and other factors. Please note that some items are not eligible for international shipping due to size restrictions.
Order Tracking
Once your order has been shipped, you will receive an email with tracking information so you can monitor your package's progress. If you haven't received your tracking email, be sure to check your spam or junk folder, or contact us at headsortailsstudio@gmail.com.
Additional Information
For more details on shipping costs, eligible locations, and other considerations, please refer to our Shipping Policy.
If you have any further questions, feel free to reach out to us!
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